Business Information

QuickbooksKey
17 Chemin Lasgourgues
Lons 64140
Phone: +1 480-278-9072
Email: contact@quickbookskey.com

Digital Products Only

All items offered on our website are delivered digitally. No physical goods are shipped. Once a digital product is delivered, it is considered received and accessible by the customer.

Refund Eligibility

We aim to ensure a smooth and reliable customer experience. Refund requests may be considered under the following circumstances:

  • The customer did not receive the digital item after ordering.
  • The customer received incorrect or incomplete access details.
  • The product delivered is not functioning as described, and our support team is unable to fix the issue.

Refunds cannot be issued if the customer:

  • Entered an incorrect email address during checkout.
  • Lost access due to misuse, account security issues, or third-party interference.
  • Requests a refund after successfully accessing, downloading, or using the delivered digital item.

Returns

Since all products are delivered electronically, no physical returns are required. In cases where a refund is approved, access credentials associated with the order may be deactivated to ensure proper handling.

Refund Request Process

To request a refund, please contact us at contact@quickbookskey.com with:

  • Your full name
  • Order number
  • The email address used at checkout
  • A short description of the issue

Our support team reviews all refund requests within 24–48 hours.

Resolution Time

Once approved, refunds are processed within 3–5 business days. Processing times may vary depending on the payment provider or bank.

Duplicate Purchases

If a customer accidentally completes the same purchase more than once, we will refund the duplicated transaction upon confirmation.

Non-Transferability

All digital items are provided solely for the original purchaser. Resale, transfer, or sharing may result in loss of access without eligibility for a refund.

Contact Us

For questions regarding this Refund & Returns Policy, feel free to contact us at:
contact@quickbookskey.com