Business Information
QuickbooksKey
17 Chemin Lasgourgues
Lons 64140
Phone: +1 480-278-9072
Email: contact@quickbookskey.com
Digital Products Only
All items available on our website are delivered electronically and do not require physical shipping. Because digital products are instantly accessible, exchanges are handled differently than physical goods.
Eligibility for Exchange
An exchange may be granted under the following conditions:
- You received an incorrect digital item.
- The access details provided were incomplete or incorrect.
- The delivered product cannot be accessed or used, and our support team is unable to resolve the issue.
Exchanges cannot be granted if:
- You entered an incorrect email address at checkout.
- You requested an exchange after successfully accessing or using the digital item.
- The issue is due to device compatibility or user-side technical limitations.
How to Request an Exchange
To request an exchange, please email us at contact@quickbookskey.com and include:
- Your name
- Order number
- Email used during purchase
- A brief explanation of the issue
Our support team will review your request within 24–48 hours.
Processing Time
Once approved, a replacement digital item will be sent directly to your email. Most exchanges are processed within 1 business day.
Access Revocation
When an exchange is granted, previously delivered access information may be deactivated to ensure proper security and usage.
Limitations
Exchanges are provided for the exact product originally purchased. We do not offer exchanges for different items, upgrades, or alternative versions.
Contact Us
If you have any questions about our Exchange Policy, please reach out at:
contact@quickbookskey.com